After completing your order you`ll receive an email that your order status is ‘Pending’. When we see your order placed on our website, you`ll receive a second email stating, that we ‘Process’ your order. When we send the items to your address, you`ll receive a confirmation email – ‘Completed’.
The period between your purchase and completing the order is usually between 24-48h, but could be extended up to 72h in certain cases – long holidays, etc.
All purchased items will be sent via ordinary post and should be received in up to 6 weeks period, depending on your location. The usual delivery time is up to 14 days within Europe and up to 4-6 weeks outside Europe, but we cannot guarantee that you`ll receive the items in that time frame.
The shipping cost is included in the total checkout sum and you don`t have to pay anything when receiving the items.
We are not responsible for any delivery issues as the delivery is completed by the Bulgarian Posts and your local National Post. If there is a problem with your delivery, please contact us and we`ll do our best to resolve it.
Privacy & Cookies Policy
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